Shipping policy

Shipping Policy

At Tazaqa, we aim to deliver your orders quickly and safely. Please read our shipping policy below for complete details.

Shipping Methods

We offer the following shipping options:

  • Standard Delivery

  • Cash on Delivery (COD) (where available)

Shipping partners may include trusted courier services to ensure safe and timely delivery.

Order Processing Time

  • All orders are processed within 1-2 business days after order confirmation.

  • Orders are not processed or shipped on Sundays or public holidays.

You will receive a confirmation once your order has been processed.

Delivery Timeframes

  • Estimated delivery time: [4-8 BUSINESS DAYS]

  • Delivery time may vary depending on your location and courier service availability

Please note that delivery timelines are estimates and may be affected by external factors.

Shipping Costs

  • Shipping charges: Shipping charges are calculated at checkout based on your order and location

  • Additional charges may apply for Cash on Delivery orders (if applicable)

All applicable shipping charges will be shown at checkout.

Tracking Information

  • Once your order is shipped, you will receive a tracking ID via email/SMS

  • You can use this tracking ID to monitor your order status

If you do not receive tracking details within the expected time, please contact us.

Delivery Delays & Issues

While we strive to deliver on time, delays may occur due to:

  • High order volume

  • Logistics or courier issues

  • Weather conditions or unforeseen circumstances

If your order is delayed, we request your patience. Our team will assist you in resolving the issue.

Incorrect Address or Failed Delivery

  • Please ensure that your shipping details are accurate

  • We are not responsible for delays or losses due to incorrect information provided

If a delivery fails due to incorrect details, additional charges may apply for re-shipping.

International Shipping

  • Currently, we DO NOT offer international shipping

  • If applicable, international delivery timelines and charges may vary

Contact Us

For any shipping-related queries, feel free to contact us:

Email: support@tazaqa.com